Deliveries are scheduled Mondays to Fridays from 9AM to 6PM (excluding holidays).
We aim to deliver your items in the fastest time possible. Delivery time may vary from 2-3 business days within Metro Manila, 3-8 business days for Luzon, and 7-16 business days for orders going to Visayas and Mindanao.
As we prepare your order(s), you might experience some delays in the delivery due to the volume we are managing, and possible restrictions in certain areas around the country.
Shipping is calculated based on the distance and volume of your orders.
We keep our shipping fees to a minimum so that you get more bang for your buck! If you spend above a cerain amount, you’ll qualify for a delivery fee discount or free delivery. However, this minimum spend is only applicable after discounts and vouchers have been applied. But additional fees may still apply if your order’s weight is greater than 1 kilo or if your shipping area is outside Metro Manila.
Before placing your order, make sure to check your shipping fee in the checkout page.
Updating your delivery address is possible under certain conditions.
If the status of your order is not yet shipped, you can reach out to our Customer Support who will assist you with the update.
Please check if any of your relatives, guard/receptionist, or neighbors received your order on your behalf for you and double-check the shipping address you provided in your order.